Call volumes were still quite high on the presidential hotline a day after its launch, the Presidency said on Tuesday.

"Call volume was quite high, ranging from 1100 to about 1500 an hour. In the last hour 1158 calls were received," said spokesperson Vusi Mona in a statement.

He said the Hotline on Tuesday received 11 959 calls from 6am to 1.30pm; 8001 got through to the welcome message and made their choice of language, 3958 did not get through.

Of the 8001 calls that came through the welcome message and made language choice, 492 were answered (handled) by the agents with the remaining 7509 being abandoned due to high call volumes.

"There is also a high prank call and or drop call rate, due to poor cellular connectivity, in the region of 50 to 60 percent."

Thirty one agents were handling call logging and routing them to the public liaison structures across the country.

The presidential public liaison service and hotline 17737 is a service delivery improvement intervention that assists with planning, monitoring and evaluation of government performance in the delivery of services.

Read our hotline spoof here...