Acting National Police Commissioner Magda Stander says the Independent Complaints Directorate's investigation into a shooting in Mabopane at the weekend will shed light on whether officers acted negligently.
The ICD has begun gathering information about the incident that left an innocent woman dead.
Two other people were wounded when police opened fire on the car they were travelling in on Sunday morning.
The officers had apparently mistaken the vehicle for a car that had been hijacked in the area.
The driver, a South African Air Force pilot, maintains police were negligent, but the acting commissioner says it is premature to jump to conclusions.
"It will have to be investigated to its full because the information we received; the police requested them to stop and they did not stop," says Stander.
One the men, wounded when police wrongly identified the car he was travelling in as a hijacked vehicle, says he is angry that the mistake cost his friend his life.
Police apparently mistook the Toyota Conquest they were in for a grey Toyota Corolla that had been reported hijacked in the area.
Andrew Singo, who is currently at the Dr George Mukhari Hospital, says police deliberately opened fire and left them to die.
"If the police won't tell the truth then I will be angry because they know they are wrong. They never followed any procedure," says Singo.
He will be having an operation to remove a bullet from his hand on Tuesday.