A physically challenged motorist has lodged a complaint with the Human Rights Commission after allegedly being ridiculed and humiliated by staff at the Waltloo Testing Station in Pretoria.
Dane Wilson, who was born without his left hand, tried to renew his driving licence a week ago, but said he left the facility after being mocked by an official.
He alleged that a rude female testing station employee said he needed medical certificates to prove he could drive.
Wilson said he felt embarrassed and asked the woman if they could speak somewhere private, such as in a cubicle.
"She then decided to take her left arm and bend her hand to her shoulder and wiggled it around mockingly to ask how I change gears with no left hand," said Wilson.
Wilson added that he had obtained his driving licence without restriction and had renewed it three times in the 12 years he had been driving.
"I lead a perfectly able lifestyle and I don't have prosthetics to aid my living, because I have adapted since birth."
At the time of the incident, Wilson tweeted: "Just been treated like a dog at whilst trying to renew my drivers licence at Watloo Station..."
"Get told in front of a queue full of people 'ai this one is a problem, he cannot drive a car, his arm is off'. 12 years driving, 3rd renewal," he added in a second tweet.
The Tshwane Municipality's Selby Bokaba apologised and said an investigation into the incident had begun.
He said Wilson would be updated on the progress.
Bokaba added that the head of the facility would invite Wilson for a cup of coffee to discuss the incident.